Once both parties are signed up, you’ll be assigned an Arbitrator and you can write your full statement and upload any evidence. Evidence can include contracts, pictures, emails, text, etc.
- For suggestions, you can go to www.fairclaims.com/evidence
You will have 5 days to upload your evidence (timeframe from when the Respondent signs up)
Your Arbitrator has 5 days to review all preliminary evidence in order to prepare questions.
On the 5th day of reviewing evidence, the Arbitrator submits questions to both parties. The questions are visible on the Dispute details tab on your Dashboard.
Both parties have 5 days to respond to the questions (to be submitted directly to the Dashboard). You can take this time to upload further evidence, under a section called Post-Review Evidence.
The Arbitrator will render their decision within 5 days from the question due date.
If the decision results in one side owing the other side money, payment must be made within 14 days. The decision from the Arbitrator is legal and court enforceable.