Document Review (Arbitration) Timeline

Partner Adds Dispute to FairClaims

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Partner sends Handoff Email to Claimant

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Claimant Signs-Up
(5 days to do so)
Can upload evidence any time.

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Partner sends Handoff Email to Respondent

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Respondent Signs-Up
(3 days to do so)
Can upload evidence any time.

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Arbitrator is assigned.

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Evidence Upload feature closes 5 days after Respondent signs-up.

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Arbitrator reviews all evidence.
(5 days to do so)

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On the 5th day of reviewing evidence, the Arbitrator submits questions to both parties.
The questions are visible in the Dashboard.

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Parties respond to questions.
(5 days to do so)

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Arbitrator’s Final Decision
(5 days from response date)

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