Document Review (Arbitration) Timeline

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Once both parties are signed up, you’ll be assigned an Arbitrator and you can write your full statement and upload any evidence. Evidence can include contracts, pictures, emails, text, etc.

- For suggestions, you can go to www.fairclaims.com/evidence

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You will have 5 days to upload your evidence (timeframe from when the Respondent signs up)

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Your Arbitrator has 5 days to review all preliminary evidence in order to prepare questions.

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On the 5th day of reviewing evidence, the Arbitrator submits questions to both parties. The questions are visible on the Dispute details tab on your Dashboard.

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Both parties have 5 days to respond to the questions (to be submitted directly to the Dashboard). You can take this time to upload further evidence, under a section called Post-Review Evidence.

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The Arbitrator will render their decision within 5 days from the question due date.

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If the decision results in one side owing the other side money, payment must be made within 14 days. The decision from the Arbitrator is legal and court enforceable.

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